9bdd Privacy Policy – Our Commitment to Protecting Your Data

Welcome to 9bdd. This Privacy Policy explains how 9bdd collects your personal data, why we collect it, how it is used, and how securely it is stored. We believe you, as a user, should have full clarity about your own information.

9bdd's Privacy Policy is aligned with applicable data protection laws in Bangladesh and international standards. By using our platform, you confirm that you have read and agreed to this Privacy Policy. If any part is unclear, please contact us directly.

9bdd is an online Sports Betting platform serving Bangladeshi users across cricket, football, badminton, e-sports, and 50+ other sports. Some personal information is required to use our services, though we always follow a minimum data collection policy.

9bdd collects information from you in two ways – directly (information you provide yourself) and automatically (information collected in the ordinary course of your site usage).

Directly collected information:

Automatically collected information:

• IP address & device information (model, operating system)
• Browser Type & Version
• Time and Duration of Site Usage
• Pages visited and time spent on each
• Cookies & Local Storage Data
• Transaction History & Betting Activity

9bdd uses your information only for specific, legitimate purposes. We never misuse your data. Each purpose is clearly outlined below:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To verify deposits, withdrawals, and bonuses.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To respond to any complaints or questions you may have.
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Platform Improvement: Research aimed at improving the user experience.
• Promotional Communications: Only to inform you of offers and bonuses with your consent.

Your data is never used for profiling, sold for advertising, or used for political purposes. 9bdd uses your information solely for direct service-related activities.

9bdd does not sell your personal information to any third party. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information required to process transactions.
• KYC Provider: Trusted third-party services may be used for identity verification.
• Legal Authority: Data may be disclosed in response to a court order or government directive.
• Audit & Compliance: Information may be required to be disclosed during audits by regulatory authorities.

The 9bdd website and app use cookies. Cookies are small text files stored in your browser that help make your experience on the site smoother. We use three types of cookies:

• Essential Cookies: For maintaining login sessions, security tokens, and similar functions. The site cannot operate properly without these.
• Performance Cookies: To understand which pages are most used and where issues may arise. Fully anonymised data.
• Functional Cookies: To remember your language, layout, and preferences.

You can disable cookies from your browser settings at any time. Please note, however, that doing so may limit certain features of the site.

9bdd uses industry-leading technology to protect your privacy. Our security infrastructure is outlined below:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Regular system reviews conducted by independent experts.
• Data Masking: Sensitive information (such as passwords) is never stored in plain text.
• Secure Servers: Data is stored in secure data centers.

Under 9bdd's Privacy Policy, you have full access to the following rights regarding your personal data:

• Right to Access Your Data: You can find out what information we hold about you at any time.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@9bdd.betto send us an email. We typically respond within 30 business days.

9bdd does not retain your data indefinitely. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you.

9bdd strictly refrains from providing services to anyone under the age of 18. Our Privacy Policy places the highest priority on protecting the data of minors.

• Age is verified at the point of registration.
• We do not knowingly collect data from minors.
• If a minor is found to have opened an account, that account will be immediately closed and all associated data deleted.
• If parents suspect their child is using 9bdd, please contact us immediately.

9bdd may update this Privacy Policy from time to time. Revisions may be necessary as our services expand, regulations change, or technology is upgraded.

We will notify you of any significant changes via email or in-app notification. Continuing to use the platform after changes have been made will be considered acceptance of the updated policy.

The date of the latest update will always be shown at the top of the page. If you need a previous version, please contact us.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. 9bdd's Data Privacy Team is always here to help.

• Email: support@9bdd.bet
• Response Time: Usually within 24–48 hours
• Live Chat: Via the platform 24/7

If you believe your privacy rights have been violated and are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.